Privacy Policy

1. Introduction

At STELLA CASTELO , we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.chasingwaters.com, purchase our products, or interact with us.

2. Information We Collect

  • Personal Information: When you make a purchase or register on our site, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.

  • Non-Personal Information: We may collect non-personal information such as your browser type, operating system, IP address, and browsing behavior on our site.

3. How We Use Your Information

  • To Process Transactions: We use your personal information to process and fulfill your orders, including shipping and billing.

  • To Communicate with You: We may use your contact information to send order confirmations, updates, and respond to your inquiries.

  • To Improve Our Services: Non-personal information helps us understand how users interact with our site, allowing us to improve our services and user experience.

  • Marketing: With your consent, we may send you promotional emails about new products, special offers, or other information which we think you may find interesting.

4. How We Protect Your Information

  • Security Measures: We implement a variety of security measures to maintain the safety of your personal information. This includes using secure servers and encrypting sensitive information during transmission.

  • Data Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

5. Sharing Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to protect your information and use it only for the services they provide to us.

  • Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations or protect and defend our rights or property.

6. Cookies and Tracking Technologies

  • Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.

  • Managing Cookies: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you disable cookies, some features of our site may not function properly.

7. Your Rights

  • Access and Correction: You have the right to access the personal information we hold about you and to request correction of any inaccuracies.

  • Withdrawal of Consent: You can withdraw your consent to our collection, use, and disclosure of your personal information at any time, subject to legal and contractual restrictions.

  • Data Deletion: You may request the deletion of your personal information from our records, subject to certain legal obligations.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any linked sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: chasing.waters.art@gmail.com